In its two businesses and throughout the world, the D’Ieteren group recommends a certain number of values. These are the “benchmarks” which allow it to fulfil the expectations of its customers, personnel, partners and shareholders. Such is the case, for example, of the business spirit, of professionalism and integrity, but also respect for the customer, the desire to remain attentive and to be trustworthy by offering the highest quality of service possible, D’Ieteren also makes all efforts to enable its personnel to work in a favourable environment and provides them with tools to improve their skills and progress within the company, whilst accepting that mistakes can occur. Finally, D’Ieteren places a great deal of importance on its environmental impact and on its communities, by increasing initiatives in these two areas.
Whilst these values are shared throughout the two businesses of D’Ieteren, the group as a whole aims above all to preserve the different business cultures, in respect of their own identities. In this manner, D’Ieteren Auto and Belron each have their own character, vision and method of working. Whilst aiming for overall joint excellence, the D’Ieteren group respects the autonomy of each activity in achieving this goal.