Introduction

Conducting our business in a committed and supportive way

The decisive role of the automobile in society and in our economy is selfevident. With 25,000 employees serving some 11 million motorists worldwide, the D’Ieteren group occupies a significant place in this sector. This entails the responsibility to conduct our business in an ethical and professional manner, while at the same time paying close attention to social and environmental challenges.

For this reason, D’Ieteren ensures that it minimizes the impact of its activities on the environment, plays an active role in the development of the communities in which it operates, as well as maintains long-lasting relationships with all its customers, staff, partners and investors. Each business organises its own corporate responsibility policy independently so as to best meet the specific challenges it faces, while at the same time complying with the rules and values of the group.

In 2012, more than ever, corporate social responsibility has been at the heart of our two activities.

Jean-Pierre Bizet, Chief Executive Officer of D’Ieteren